Course #4: SMARTER Communications and Engagement in Impact Assessment: Working to international good practice standards, more efficient and effective approaches






The course is based on the International Association for Public Participation’s (IAP2) training “Public Participation for Decision Makers” and is adapted for “smarter” participation in impact assessment.

At the conclusion of this course, participants will have learned critical components and considerations for effective public participation, including:

  • Three principal foundations that underpin effective public participation and how to design for them: stakeholder and proponent values, clarifying the decision to be made, and the ultimate goal you want to achieve in terms of level of stakeholder impact on the decision.
  • Costs and benefits of public participation for the proponent, authorities, all stakeholders.
  • A full understanding of who stakeholders are, how to identify and reach them.
  • Applying the IAP2 Core Values for Public Participation to your entire process.
  • Techniques for sharing information, collecting and compiling information and bringing people together – when and why to use different techniques, technique role play and insights.
  • How to be flexible and adapt the process as needed, highlighted by evaluation.

Participants have the opportunity to put forward their own case study ideas. The course will draw out lessons learned, focusing on a specific reference case to highlight good practice approaches specific to impact assessment.

This course will be helpful to those who work on projects especially in emerging economies where project developers are bound by their investors to meet international good practice standards such as those of the Performance Standards of the International Finance Corporation.
Level: Intermediate/Advanced
Prerequisites: Whether working in developed or developing countries, prerequisites include an understanding of public participation and willingness to adapt your approach and techniques to take them to the next level.
Language: English
Duration: 2 days (24-25 May)
Price: US$575
Min/Max: 10-35

Tanya Burdett, Director, Burdett Associates (Australia), Essential Planning (UK)

Tisha Greyling, Independent consultant (South Africa)


Tanya Burdett has 25+ years’ experience in stakeholder engagement, with active consulting practices in both Australia and the UK. She has worked on 170+ projects including: planning strategy and policy development; urban development; energy planning and development; transport; water supply and sanitation; mining and resources; oil and gas; coastal development, marinas and leisure facilities; and other industrial development.
Tanya has led for the UK government on implementation of European legislation and UNECE conventions on EIA, SEA, engagement and public participation within the spatial planning sector, representing the UK at regular EU meetings (2005-2009) and in OECD forums.
As a member of the EIA Quality Mark Panel for the Institute of Environmental Management and Assessment (IEMA) Tanya regularly reviews EIA practice, and is a Sessional Member with Planning Panels Victoria (Australia). Ms. Burdett regularly delivers IAP2 training in the UK and Australia, and further afield including Ireland, Italy, Malta, Portugal, Poland, Indonesia, Malaysia, Ghana, South Africa, Kazakhstan and Yemen. She has provided other capacity building activities in Hungary, Belgium, China, Mongolia, and has worked on specific urban development, water and transport sector projects in the Philippines, Malaysia, and Western Samoa.

Tisha Greyling has 38+ years’ experience social and environmental management covering a wide range of experience in:

  • Strategic direction of social and environmental permitting for new development
  • Development and implementation of socio-economic performance programs to the Performance Standards of the IFC
  • Social due diligence assessment, social risk management
  • Public sensitivity analysis, stakeholder engagement strategy, planning and implementation
  • Design and facilitation of multi-party and multi-country participatory processes
  • Training in public participation

Tisha has managed many environmental and social management aspects related to large projects in developing countries/emerging economies, including leading and directing teams to develop and implement social management plans to IFC Performance Standards.

Tisha is a member of IAP2 South Africa and the International Association for Impact Assessment (IAIA). She served on the IAP2 Federation Board of Directors for four years and was a member of the IAP2 Training Advisory Committee for three.